Terms of Service
Please read these terms before using the MAXLAKER website, public resources, or contact service.
Last updated: September 2, 2026
- Scope
- The MAXLAKER website and public resources
- Service boundary
- Website information and inquiries, not a delivery contract
- Contract priority
- Written agreements govern specific products and projects
1. Acceptance and scope
These Terms of Service (the "Terms") apply when you access, browse, or use www.maxlaker.com and its public pages, product information, documentation resources, and contact inquiry functions. By accessing or using the website, you acknowledge and agree to comply with these Terms.
Who is bound
If you access the website for a company, organization, or other entity, you represent and warrant that you have the authority required to accept these Terms on that entity's behalf.
What the Terms cover
These Terms govern public website services only. Product consoles on other domains, third-party websites, and external links may be subject to their own rules and terms.
2. Website content and use of information
We aim to keep website information clear, accurate, and current. Website materials are primarily for general product information, industry exchange, and business contact.
Nature of information
Product capabilities, solutions, cases, documents, and resources on the website are not legal, financial, investment, medical, or other professional advice, and do not guarantee suitability for a particular customer scenario.
Updates and changes
We may update, modify, suspend, or remove website content because of product iterations, technology developments, legal requirements, or business arrangements. Except where law provides otherwise, we do not promise that content will always be error-free, complete, real-time, or continuously available.
3. Inquiries, demos, and commercial communication
You may use the website to request a demo, ask about products, private deployment, or custom development. We will respond reasonably based on the information you provide.
Not an offer or commitment
Website materials, demo requests, preliminary discussions, solution conversations, tests, or pricing discussions do not constitute a final offer, commitment, or guarantee concerning product supply, price, delivery schedule, service levels, or project outcomes.
Information you submit
You must ensure that submitted information is true, accurate, and lawfully provided. Do not use the form to send unlawful or infringing material, malicious code, or content plainly beyond what is necessary for a business inquiry.
4. Contract basis for products and projects
The specific scope of MAXLAKER AIHub, Knowledge, Studio, GEO, Agent, and related services depends on commercial and technical arrangements subsequently confirmed by both parties.
Written agreements prevail
For subscriptions, private deployment, custom development, support, trials, fees, acceptance, service levels, data processing, or intellectual-property arrangements, the order, contract, data-processing agreement, service description, or other written document signed or confirmed by both parties prevails.
Availability and features
Actual features, models, third-party capabilities, deployment methods, and support scope may differ based on product version, region, compliance requirements, upstream service status, and the applicable written agreement.
5. Acceptable use and prohibited conduct
Use the website and public resources lawfully, in good faith, and without disrupting others.
Permitted use
You may browse, cite, or reasonably share public content to learn about MAXLAKER products, solutions, and services, provided you retain rights notices, do not misrepresent the content, and comply with applicable law.
Prohibited conduct
Do not attack, scan, interfere with, or bypass website security; scrape, copy, mirror, or resell content at scale; upload malicious code, false information, or unlawful content; impersonate another person; or infringe another party's lawful rights.
6. Intellectual property
Unless stated otherwise, the website's brands, marks, text, interface, graphics, code, documents, solution expression, and other content are protected by applicable intellectual-property laws.
Ownership
MAXLAKER and its licensors retain all relevant rights in the website and its content. Accessing the website does not grant you any express or implied intellectual-property license.
Reasonable quotation
Obtain our prior written permission before reproducing, publishing, demonstrating, or commercially using website content, except where fair use or another exception is permitted by law.
7. Third-party links and services
For convenience, the website may link to product consoles, model providers, or other third-party websites.
Third parties are independent
A third party is independently responsible for its website, products, content, availability, security, privacy policy, and transactions with you. Review its terms and privacy policy before using its services.
Links are not endorsements
Providing a link does not mean MAXLAKER endorses, guarantees, or continuously maintains a third party's content, views, products, or services.
8. Disclaimers and limitation of liability
To the maximum extent permitted by applicable law, the website is provided on an "as is" and "as available" basis.
Reasonable limitations
Except for our intentional misconduct, gross negligence, or liabilities that cannot be limited or excluded by law, we are not liable for indirect, incidental, special, or consequential losses arising from use of, or inability to use, the website; reliance on public materials; access to third-party links; or network conditions.
Your responsibility
You should independently assess whether public website information suits your business, technical, compliance, and security needs, and take appropriate measures to protect your access device, network environment, account credentials, and use of the website.
9. Privacy and data protection
Our handling of personal information on the website is governed by the Privacy Policy.
Read the Privacy Policy
When you submit an inquiry or use a related function, please also read the Privacy Policy to understand the information we collect, our purposes, retention, and the rights available to you.
10. Governing law and disputes
The formation, validity, interpretation, performance, and dispute resolution of these Terms are governed by the laws of the People's Republic of China, subject to mandatory requirements of applicable law.
Good-faith discussion
If you believe there is an issue with the website service or these Terms, please contact us first using the details below. We will seek to address it within a reasonable time.
Resolution according to law
If a discussion does not resolve the matter, either party may bring proceedings before a people's court with jurisdiction according to law. A separate product or project agreement prevails where it provides otherwise.
11. Updates and contact
We may update these Terms because of legal, regulatory, technical, product, or business changes. An updated version will be published on this page and applies from its publication date or stated effective date.
Terms questions
If you have a question about these Terms, contact us using the email address below. For a specific product or project, subsequent written communication and agreement between the parties govern.
Terms questions
Please identify the page, product, or service matter you are asking about so we can provide a more accurate response.